Culmen International LLC

Site Supervisor (HHS ORR Transportation)

Job Locations US-NC-Greensboro
Position Type
Regular Full-Time


Established in 2004, Culmen International is committed to enhancing international security, strengthening homeland defense, optimizing government operations and providing humanitarian assistance around the world.  We provide technical and management expertise, develop innovative technology solutions, and deliver youth care services, logistics, training and language services worldwide.  With experience in over 126 countries, Culmen supports our clients to accomplish critical missions in challenging environments.



The Office of Refugee Resettlement (ORR), Division of Unaccompanied Children's Operations (DUCO) program provides unaccompanied children (UC) with a safe and appropriate environment until they are transported to appropriate sponsors while their immigration cases proceed. ORR is an office within the Administration for Children and Families (ACF), which is a division of the Department of Health & Human Services (HHS). The ORR has identified a critical need for transportation services at a national level to transport UC in ORR facilities located throughout the United States.
Description of Work:
The Site Supervisor will focus on administrative, safety, logistics, human resources, records management, finance, and the overall performance of the site.  The Site Supervisor will support established workflows, policies, procedures, and protocols. This includes supervising a large workforce (both on and off site). The ideal candidate will possess strong and effective leadership skills as well as a demonstrated ability to work effectively with various levels of staff, management, and government personnel. In addition, the position is expected to oversee and coordinate all aspects of day-to-day operations and competently respond to any situation that may arise and possess the flexibility to adjust to project demands.

Roles & Responsibilities

  • Analyze customer requirements and conduct analysis of alternatives based on cost, availability, and conformity with Client specifications.
  • Supervises daily office operations, verifies all electronic systems are functioning.
  • Oversees employees daily and weekly work schedules in the company’s scheduling database.
  • Maintains constant communication with employees, other departments, senior management, high level authorities between agencies to ensure operations runs smoothly and without interruptions or delays.
  • Ensures operational plans adhere to the highest relevant safety standards, are planned, and communicated in advance, and are professionally implemented.
  • Makes sound recommendations on operations/process improvements that require immediate response.
  • Overseas multiple responsibilities simultaneously and provides required reports and updates to management.
  • Reviews employee training status and certifications, if applicable, to stay current and meet all contractual requirements.
  • Recommends employees who require refresher or additional training, if needed.
  • Participates and supports program training requirements in coordination with senior management; provides recommendations on changes and enhancements to training program elements; may update training documents as necessary.
  • Monitors, coaches and mentor staff and their performance; develops collaborative relationships and promotes a team-oriented culture.
  • Leads and participates in daily meetings with staff members and management.
  • Provides counseling and disciplinary actions.
  • Adds, updates, and verifies information pertaining to work requests and personnel changes into the company’s scheduling system.
  • Enforces program changes as specified by the Program Manager; disseminates guidance to team members.
  • Works closely with the Site Manager and Senior Management on a variety of tasks and projects pertaining to the operation.
  • Oversees logistics staff, schedules, dispatches of vehicles and drivers, monitors speeding levels and provides the appropriate support.
  • Supervises the corporate vehicle maintenance and program.
  • Reviews records, logs, and maintains reports for all project expendable and non-expendable supplies.
  • Reviews inventory system against actual inventory of site supplies.
  • Reconciles inventory and reports in accordance to work orders.



Basic Qualifications

  • 5+ years of relevant work experience
  • Associates Degree
  • Organized with exceptional attention to detail
  • Ability to handle multiple assignments and priorities            
  • Proficient in Microsoft Office applications, especially Word & Excel
  • Exceptional organizational and planning skills
  • Strong communication skills, both verbal and written
  • Empathetic and compassionate individual with the ability to maintain confidentiality  
  • Availability to support flexible schedules, including 12-hour shifts
  • Ability to pass a criminal background check
  • HSPD-12 PIV Credential Tier 1
  • National Agency Check and Inquiries—NACI Clearance
  • Ability to pass a drug test; will be subject to random drug testing throughout employment

Preferred Qualifications

  • BA in Business Administration
  • Experience working with ORR, either directly or within a contractual requirement, in a management capacity
  • Experience working in or with an ICF or Emergency Intake Shelter (EIS) in a management capacity
  • Ten years of relevant work experience
  • Project management experience

Top Tier Benefits Package

  • Medical, Dental, and Vision insurance with premium for employee coverage paid 100% by Culmen
  • Life insurance and AD&D paid 100% by Culmen
  • Short-term disability and long-term disability with premium for employee coverage paid 100% by Culmen
  • Paid holidays and annual paid time off (PTO) to cover sick days and vacation time.
  • 401(k) with maximum company contribution up to 4% of salary, based on employee contributions
  • Professional development comprised of company paid training and education


At Culmen International we are committed to creating, promoting, and sustaining a culture of diversity, equity, and inclusion. Our commitment to these values is unwavering across all our work around the world.  We include and celebrate employees of diverse races, genders, religions, sexual orientations, ethnicities, nationalities, socioeconomic statuses, languages, (dis)abilities, ages, and religious commitments. These differences drive innovative solutions to meet the needs of our employees and clients. Culmen is an equal opportunity employer.



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